Contact Us
Have a question about one of our reviews, spotted something that needs correcting, or want to share your experience with a site we cover? This page has everything you need to reach us.
Email Us Directly
The fastest way to get a response is by email. Send your message to [email protected] and a member of the team will get back to you within 48 hours on business days. If your query is time-sensitive — for example, a factual correction you'd like us to look at quickly — please put "Correction" in the subject line so it goes to the front of the queue.
What We Can Help With
- Review feedback — If you've played at one of the sites we cover and your experience differs from what we describe, tell us. Reader accounts help us keep write-ups accurate and current.
- Factual corrections — Bonus terms change, coins get added or removed, and licensing details shift. If you spot something that's out of date, we want to know.
- General questions — Questions about how we rank and research sites, how we handle affiliate relationships, or what our editorial process looks like are all welcome.
- Partnership and advertising enquiries — If you represent an operator or an affiliate network and want to discuss how your brand fits within our coverage, email us with details of your proposition. We review every approach, though we cannot guarantee a listing or a specific placement.
- Responsible gambling concerns — If you or someone you know needs support, please reach out to the National Problem Gambling Helpline on 1-800-GAMBLER, available 24/7. We are not a counselling service, but we take these messages seriously and will point you to the right resources. You can also find further guidance on our responsible gambling page.
What to Include in Your Message
To help us respond usefully, it saves time if you include the following where relevant:
- The page or casino name your message relates to
- A brief description of the issue or question
- Any supporting detail — a screenshot, a link, or the specific wording you'd like us to check
You don't need to share personal account details with us, and we'll never ask for your wallet address, password, or payment information.
What We Don't Cover
We are an independent comparison and review site. We do not operate any of the casinos listed on this site, and we cannot intervene in account disputes, process withdrawals, or contact operators on your behalf. If you have an issue with a site directly — a delayed payout, an account problem, or a bonus dispute — your first step should always be that site's own customer support channel.
We also can't give legal or tax advice. If you have questions about your obligations as a US player gambling at offshore crypto casinos, or about how cryptocurrency transactions interact with US tax rules, please consult a qualified professional. Our about page explains more about how we approach those topics editorially.
Editorial Independence
Bitcoin Casinos earns commission when readers visit a casino through our links. That commercial relationship does not determine our rankings or the content of our reviews — sites are assessed on the factors that matter to players, and every write-up includes genuine limitations alongside strengths. If you have concerns about how we handle this, email us and we'll explain our process in detail. You can also read our full terms and conditions.
We're a small editorial team and we read every message. We may not always be able to reply at length, but genuine questions and corrections always get considered. Reach us at [email protected].
This site is intended for adults aged 18 or over (21 or over where applicable under state law). Gambling involves risk. If gambling is affecting you or someone close to you, call the National Problem Gambling Helpline: 1-800-GAMBLER.